Customer Acquisition Retention

Intellicom offers result-oriented & customized Telemarketing programs in a variety of markets ranging from Telecom to Financial Services. We have back-office capabilities for sales verification, order processing and welcome calls as well and are fully compliant to Telemarketing Regulations in the US & the UK.


Telesales Service Offerings:

Outbound Telesales
Inbound Telesales
Cross-Sell and Up-Sell Programs
Direct Marketing
Data Mining
Application Processing
Sales Verification

Intellicom also has an experienced and multi-skilled customer retention and churn management practice. We work with some premier clients typically in business-to-consumer sales space and help them reduce customer churn as well as win-back customers.

Retention Service Offerings:

Survey to Control Churn
Trend Analysis
Win-Back
Periodic 'Health Check'

Case Study - Customer Retention & Win Back Program
Case Study - Telemarketing
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