Debt collections is a key focus area
for Intellicom. We work with various lending institutions,
debt buyers and premier collection agencies in the US to
service the consumer debt collections market. We recover
debt in various stages of delinquency including 1st Party,
Pre-Charge off, Primary, Mid-Primary, Secondary, Tertiary,
Quaternary & Quints and work on products ranging from
Bankcards, Retail Charge Cards, Signature and Personal Cards
to Lines of Credit, Auto Loans and Telecom.
Intellicom’s debt collection operations have already
figured in top debt collection rankings published by some
clients. Our partnerships with various leading collection
agencies have given us the opportunity to offer the best
collection practices in the US worked out of India thus
providing a mix of proven processes, scalability and
efficiency.
Our services include:
- Pre and post-charge-off collections
- Early fraud identification
- Credit card activation
- Property recovery
- Skip-tracing
- Disaster prevention and recovery
- Pre-litigation
- Dormant judgment
- Pending bankruptcy
- Small balance
- Distressed portfolio
- Early-out collections
Training & Compliance –
Intellicom has a training lab dedicated for Collections
Operations and our best-in-class training programs enable
collectors to operate professionally and ethically.
Comprehensive knowledge about the clients' brand
values, culture, product and services helps our team
achieve business, quality and productivity goals while also
reducing delinquency rates and maximizing recovery. All our
collectors are FDCPA compliant.